FREQUENTLY ASKED QUESTIONS

General

What does KyoChon mean?

 

In Korean, “Kyo” means enlightenment / wisdom and “Chon” means village. The founder envisioned KyoChon to be a restaurant where our customers can get food that is nourishing for their bodies amidst the hustle and bustle of their daily lives.

What’s special about KyoChon compared to other fried chicken restaurants ?

 

We’re not a fast food joint, but rather, a full-service restaurant which cooks your food fresh on order every time. We also use only chilled, antibiotic- and hormone-free chicken meat, which are delivered fresh daily by our carefully selected suppliers. On top of that, we fry exclusively in premium canola oil that has been scientifically proven to be beneficial for health. Finally, all our imported sauces are 100% natural and MSG-free. We never put additives into our sauces so you can taste the subtle differences depending on the season. For example, our Red Pepper series is spicier during summer because of the hotter and drier weather in Korea. It’s the way nature intended it to be and we won’t change it in any way.

Food

Why are the chicken wings and drumsticks smaller than other fried chicken players? Do you use small chickens?

 

No, we use chickens of the same size as most chicken restaurants. Our chickens are aged between 30 to 35 days old because our experience has told us that this is the best for juicy, tender and succulent meat after frying. On the other hand, we use a lot less batter, which makes us appear visually smaller versus typical fried chicken brands. The benefit is clear: you get a tasty, crispy, expertly-fried, and thinly-battered chicken piece that is both less oily and fatty than most other fried chickens.

You mean to say, you serve “kampung” chicken or free range chicken?

 

No. We use broiler chickens (specially bred chickens raised for their meat), which are grown in sealed-off, air-conditioned modern sheds ensuring they are free from airborne viruses and diseases. Village and free-range chickens are usually leaner and have chewier meat.

Are your salads organic?

 

Yes. Our vegetables are sourced from established and reputable farmers within Malaysia. We also triple wash our salads to ensure they are free from any contaminants and pollutants before we serve them.

Are you “Halal”?
 

 

Not yet but we are committed to getting there. Meanwhile, 100% of all our chickens are sourced from JAKIM certified suppliers and our imported sauces are already Halal.

 

Our management recognizes the importance of Halal, not just for religious reasons, but also from a food safety perspective. We hope for our customers to understand that achieving Halal is a lengthy process but we’re working with consultants to achieve Halal status.

Service

Why do I have to wait for my food?

 

All orders are prepared fresh—literally. We prepare the batter mix, coat the chicken, drop them piece by piece in the fryer, and then hand-brush each piece with our unique sauces. This whole process takes between 15 to 20 minutes on average (but can be longer during peak times). We don’t pre-cook or keep chickens in a warmer like other chicken restaurants do. Every item on our menu is made with care and attention for the enjoyment of our customers.

Do you deliver?

 

We don’t have a direct delivery service at the moment but you can satisfy your cravings by using the following 3rd party delivery services: DeliverEat & MapeRun

Our partners are currently accepting deliveries for selected areas across Klang Valley and Penang.

I’m not in the delivery area. Can I call in advanced to order and self pick up later?

 

Yes. You may head over to our Order Online tab and place your order in advance and pick up from your preferred outlet at your preferred time!

Do you provide catering services?
 

 

Yes, we do! We offer various options fit for you and your guests. For corporate events, birthday parties or events, please drop an enquiry from under the Contact Us and our team will get in touch with you!

WANT TO KNOW MORE?

 

Drop a message on our Facebook or Instagram